Shilu Acharya

With over 15 years of experience leading organisational transformation across banking, technology, aviation, and consulting, Shilu Acharya brings a rare blend of strategic thinking, structured delivery, and deep people-centric leadership to her role as a Mortgage Broker. Her career in global organisations such as ING, Westpac, and IBM has honed her ability to simplify complexity, uplift capability, and help people navigate high-stakes decisions with confidence; an approach that seamlessly translates into guiding clients on their home loan journey.  

Shilu’s strong analytical mindset and hands-on experience in operating model design, governance, and financial transformation allow her to break down the intricacies of lending into clear, understandable steps. Clients appreciate her calm, thoughtful style, her commitment to clarity, and the genuine care she brings to every interaction. 

Navigating the vast landscape of loans can be a daunting and unfamiliar territory for many individuals. With an extensive array of over 50 lenders and more than 200 products, it can feel like a complex maze where one easily gets lost. However, Shilu’s role is to guide and provide valuable insights on the best alternatives and identify the loan that aligns perfectly with your current financial circumstances.  Shilu takes the time to fully understand your unique financial situation, goals, and preferences. This personalised approach enables her to offer tailored recommendations and pinpoint loan options that align seamlessly with your current financial needs. With Shilu’s expert guidance, you can be assured that you are making informed decisions that are right for you. 

As your mortgage broker, it’s her duty to act in your best interest and recommend lenders and products that are most suitable for your financial circumstances. 

With an MBA from the University of Technology Sydney, an Engineering degree, and advanced certifications including SAFe Agilist, Certified Scrum Master, and an Advanced Diploma in Mortgage Broking, Shilu blends technical rigour with emotional intelligence. This unique mix allows her to understand client goals deeply and craft lending solutions aligned with long-term financial well-being.  

Throughout her career, she has been recognised for her ability to uplift teams, build trust, and deliver outcomes in complex, fast-moving environments. Today, she brings that same clarity, structure, and empathy to helping clients secure the right loan; whether they are buying their first home, refinancing, or growing their investment portfolio. 

Passionate about community, leadership, and continuous learning, Shilu is known for going beyond the numbers to ensure her clients feel informed, empowered, and supported at every step. 

With Shilu Acharya as your mortgage broker, you gain an experienced advisor who combines strategy, care, and precision, helping you make confident financial decisions for your future. 

Shilu runs her own brand, Chariot Advisors – feel free to explore more via the link below.